Industries

Travel and Hospitality

Digital booking, customer experience and staffing for travel and hospitality companies.

Lake Louise in the Rockies
Who we work with
Airlines, Hotels and resorts, Online travel agencies
Services used most
Mobile apps, E-commerce, Data and analytics
Roles we fill
Mobile developers, Integration developers, Data analysts
Hiring terms
Contract, contract-to-hire, direct hire

The challenge

Challenges We Help With

We work with organizations across travel and hospitality, including the groups below.

  • Demand Swings

    Seasonal and sudden changes in demand.

  • Booking Experience

    Customers who abandon slow or confusing booking flows.

  • Many Partners

    Suppliers, distributors and systems to integrate.

  • Airlines
  • Hotels and resorts
  • Online travel agencies
  • Tour operators
  • Airports and travel services
The Toronto skyline
Travel and hospitality in Canada

Canadian Airlines, Hotels and Resorts Serve Tourists Across Long Distances and Two Official Languages.

Our teams work within the rules our clients answer to, including:

  • Air Passenger Protection Regulations
  • Official languages requirements for federally regulated carriers
  • PCI DSS for bookings and payments

Where we work: Toronto, Montréal, Vancouver, Calgary and the Rockies.

Example

What This Work Looks Like

A typical engagement: the problem, what we did, the team and the result.

Example scenario · Resort group

A Faster Direct Booking Flow

The situation

Most bookings came through third-party sites because the group’s own booking flow was slow on phones.

What we did

  • Redesigned the booking journey with fewer steps
  • Rebuilt it for mobile speed
  • Connected it to the property management and payment systems
Team
UX designer, 3 developers, QA engineer
Timeline
4 months
Result
A booking flow guests can finish on a phone in a few taps.

These examples show the kind of work we do. They are illustrative and do not describe a named client.

How We Help in Travel and Hospitality

  • Build

    Booking and loyalty apps, partner integrations and customer analytics.

    Explore Build
  • Platforms

    Salesforce for guest and customer engagement, ServiceNow for operations.

    Explore Platforms
  • Talent

    Developers, data analysts and customer service staff.

    Explore Talent

Talent

Roles We Fill in Travel and Hospitality

On contract, contract-to-hire and direct hire terms, screened to your requirements.

  • Mobile developers
  • Integration developers
  • Data analysts
  • Customer support staff
Request talentBrowse jobs
Two engineers reviewing work

FAQs

Questions We Often Hear

Can you integrate with GDS and PMS systems?

Yes. We integrate booking platforms with global distribution systems, property management and payment providers.

Do you offer 24x7 support?

Yes, with shifts across our delivery centres.

Can you handle seasonal hiring?

Yes, through staffing and RPO.

Do you test for peak demand?

Yes. We load-test booking systems ahead of sales and holiday peaks.

Next step

Let’s Talk About Your Plans in Travel and Hospitality

Tell us about the project, the platform or the roles you need to fill, and we’ll route it to someone who knows the sector.

  1. We reply within one working day.
  2. A short call with someone who knows the subject, not a salesperson reading a script.
  3. A written proposal or shortlist, usually within a week.

Prefer email? Write to info@tekishub.com.