TekisHub
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Industries

Telecom and Media

Engineering, testing and platform delivery for telecom operators and media companies.

Talk to us Where we help
Calgary
Who we work with
Mobile and fixed-line operators, Cable and broadband providers, Media and broadcasting
Services used most
Quality assurance and testing, Cloud and DevOps, Mobile apps
Roles we fill
Developers, QA engineers, Cloud engineers
Hiring terms
Contract, contract-to-hire, direct hire

The challenge

Challenges We Help With

We work with organizations across telecom and media, including the groups below.

  • Complex Service Catalogues

    Many products, plans and systems to keep in step.

  • Network and IT Change

    Ongoing upgrades that need careful testing and rollout.

  • Customer Churn

    Customers who leave after one poor service experience.

  • Mobile and fixed-line operators
  • Cable and broadband providers
  • Media and broadcasting
  • Telecom equipment vendors
  • Managed service providers
The Toronto skyline
Telecom and media in Canada

Canadian Carriers Are Expanding Rural Broadband and 5G While Improving Customer Service.

Our teams work within the rules our clients answer to, including:

  • CRTC regulations and codes of conduct
  • Accessible Canada Act requirements
  • PIPEDA for subscriber data

Where we work: Toronto, Montréal, Ottawa and Calgary.

Where we help

Six Ways We Work in Telecom and Media

Software, platforms and people from one partner, so projects and hiring stay joined up.

Example

What This Work Looks Like

A typical engagement: the problem, what we did, the team and the result.

Example scenario · Broadband provider

Automating Billing Regression

The situation

Every billing change needed weeks of manual testing across hundreds of plan combinations.

What we did

  • Built a data-driven test suite covering plans, discounts and taxes
  • Ran it automatically on every billing release
  • Reported differences against expected invoices
Team
Test lead, 3 automation engineers
Timeline
4 months
Result
Billing changes are regression-tested overnight.

These examples show the kind of work we do. They are illustrative and do not describe a named client.

How We Help in Telecom and Media

  • Build

    Self-service apps, OSS and BSS integration, testing and cloud migration.

    Explore Build
  • Platforms

    ServiceNow for service operations, Salesforce for customer service and sales.

    Explore Platforms
  • Talent

    Developers, testers, cloud engineers and project managers.

    Explore Talent

Talent

Roles We Fill in Telecom and Media

On contract, contract-to-hire and direct hire terms, screened to your requirements.

  • Developers
  • QA engineers
  • Cloud engineers
  • Project managers
Request talentBrowse jobs
Two engineers reviewing work

FAQs

Questions We Often Hear

Do you know BSS and OSS systems?

Our engineers and testers have worked on billing, CRM, provisioning and network inventory platforms.

Can you scale a testing team quickly?

Yes. We can add testers from our delivery centres within a couple of weeks.

Do you support ServiceNow for network operations?

Yes, including ITOM, event management and service mapping.

Can you provide contract engineers for rollouts?

Yes. We place project managers, engineers and analysts for network and IT programs.

Services

Services Clients in This Industry Use

More industries

Other Industries We Work In

All industries

Next step

Let’s Talk About Your Plans in Telecom and Media

Tell us about the project, the platform or the roles you need to fill, and we’ll route it to someone who knows the sector.

  1. We reply within one working day.
  2. A short call with someone who knows the subject, not a salesperson reading a script.
  3. A written proposal or shortlist, usually within a week.

Prefer email? Write to info@tekishub.com.

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