Platforms

Salesforce Services

Salesforce implementation and support that fits how your sales, service and partner teams actually work.

A team reviewing work together in a meeting
Quick start
Sales or Service Cloud in 8–12 weeks
Org health
Two-week review and fix list
Managed service
Admin and enhancements monthly
People
Admins, developers and architects

Where we work

What We Deliver on Salesforce

  • Sales Cloud

    Lead, opportunity and pipeline management, set up around your sales process.

  • Service Cloud

    Case management, service consoles and knowledge for support teams.

  • Experience Cloud

    Customer and partner portals.

  • Integration and data

    Connecting Salesforce to ERP, marketing and finance systems, and migrating data in.

  • Custom development

    Apex, Lightning components and automation where configuration isn’t enough.

How we help

Take One Service or All Five

From a first rollout to support long after go-live.

  • Implementation

    New rollouts planned around your processes, from requirements to go-live.

  • Integration

    Connecting the platform to the rest of your systems and data.

  • Upgrades and Migrations

    Version upgrades, re-platforming and data migration with minimal disruption.

  • Managed Services

    Ongoing administration, enhancements and support after go-live.

  • Consultants on Demand

    Experienced platform consultants placed into your team, on contract or permanently.

Products

Salesforce Products We Work Across

Our consultants cover the core products and the integrations around them.

  • Sales CloudLeads, opportunities, forecasting and territories.
  • Service CloudCases, service console, knowledge and omni-channel routing.
  • Experience CloudCustomer, partner and dealer portals.
  • Marketing CloudJourneys, email and audience segmentation.
  • Data CloudUnified customer profiles across systems.
  • CPQProduct configuration, pricing and quotes.
  • MuleSoft and integrationAPIs connecting Salesforce to ERP, finance and data platforms.
  • Agentforce and EinsteinAI assistants and predictions inside Salesforce.

Packages

Ways to Get Started

Fixed-scope starting points with a clear duration and deliverables. Larger programmes are scoped individually.

  • 8–12 weeks

    Sales or Service Cloud Quick Start

    A focused rollout for one team, close to standard, ready to extend.

    • Process design and configuration
    • Data migration from your current tool
    • Training and go-live support
  • 2 weeks

    Org Health Check

    A review of your org’s configuration, code, data and security.

    • Technical debt and code review
    • Data quality and security checks
    • Ranked fix list
  • 4–10 weeks

    Integration Build

    Salesforce connected to ERP, finance, marketing or data platforms.

    • Integration design
    • Build and testing
    • Monitoring and runbooks
  • Monthly

    Managed Service

    Ongoing admin, fixes, release management and enhancements.

    • Named admin and developer
    • Monthly enhancement hours
    • Release and seasonal update testing

How we work

From Discovery to Managed Support

Every phase ends with deliverables you can review, so the programme stays visible from start to finish.

  1. 12–3 weeks

    Discover

    You get

    • Sales or service process maps
    • Data and integration review
    • Release plan
  2. 2Two-week sprints

    Build

    You get

    • Configured objects and flows
    • Integrations
    • Sprint demos
  3. 32–4 weeks

    Migrate and Test

    You get

    • Data migration and reconciliation
    • User acceptance testing
    • Training
  4. 4Ongoing

    Launch and Adopt

    You get

    • Go-live support
    • Adoption dashboards
    • Managed service
Johor Bahru
Malaysia edition

Salesforce for Malaysian Organisations

  • Set-up for Malaysian sales and distributor networks.
  • WhatsApp, DuitNow and e-wallet integration.
  • Admins and developers placed with Malaysian employers.

Examples

What Salesforce Work Looks Like

Two typical engagements: the problem, what we did, the team and the result.

Example scenario · Consumer finance company

One Service Console for a Contact Centre

The situation

Agents switched between five systems to answer a single customer question.

What we did

  • Rolled out Service Cloud with a single agent console
  • Integrated account, payment and document systems
  • Added knowledge articles and case routing
Team
Salesforce architect, 2 developers, admin, business analyst
Timeline
4 months
Result
Agents see the customer’s full picture on one screen.

Example scenario · Equipment manufacturer

A Partner Portal for Distributors

The situation

Distributors registered deals and requested quotes by email, with no visibility for either side.

What we did

  • Built a partner portal on Experience Cloud
  • Added deal registration, quotes and marketing assets
  • Connected it to Sales Cloud and the ERP
Team
Salesforce developer, admin, designer, tester
Timeline
3 months
Result
Deals and quotes now flow through one shared portal.

These examples show the kind of work we do. They are illustrative and do not describe a named client.

Consultants

Salesforce Specialists for Your Team

Need people rather than a project? We place experienced Salesforce specialists on contract, contract-to-hire or permanent terms.

  • Salesforce developers
  • Administrators
  • Business analysts
  • Architects
Request Salesforce talent

Contract

Specialists for a project or a busy period. You get the skills for as long as you need them, and we handle the employment.

Contract-to-Hire

A low-risk way to grow your permanent team. The person starts on contract for an agreed period; at the end you can bring them on full time.

Direct Hire

Permanent hires found through our recruiters’ networks and referrals, including candidates who aren’t actively looking.

FAQs

Questions We Often Hear

Are you a Salesforce partner?

Not at present. We deliver Salesforce projects with experienced, certified-level consultants, and you license Salesforce directly.

Can you fix an org someone else built?

Yes. A health check is often the first step, followed by a prioritised clean-up.

Do you handle data migration?

Yes, from spreadsheets, older CRMs or other Salesforce orgs, with reconciliation reports.

Can you provide Salesforce admins on contract?

Yes, plus developers, architects and business analysts on any of our hiring terms.

Do you work with Agentforce?

Yes. We help teams pick practical AI use cases inside Salesforce and set them up safely.

Next step

Let’s Talk About Your Salesforce Plans

Tell us where you are with Salesforce: a new rollout, an upgrade, support or extra people. We’ll come back with an approach and a team.

  1. We reply within one working day.
  2. A short call with someone who knows the subject, not a salesperson reading a script.
  3. A written proposal or shortlist, usually within a week.

Prefer email? Write to info@tekishub.com.