<style type="text/css"> .wpb_animate_when_almost_visible { opacity: 1; } </style>

Retail Industry

Here's what is in store for retailers using our services to support their business.

With an increasing competition, margin pressures, and informed shoppers in the retail domain new and innovative ways to retain market share must be implemented to gain new customers. All of these challenges can be significantly reduced by ensuring efficient customer care services, product information, pricing, warranty support, and promotions.Several of our retail clients are overcoming these problems by using latest technology such as RFID.

Retailers

We help our clients successfully build and maintain a strong web solution that is well integrated with their existing business processes.. Tekishub application -development and maintenance team has huge experience in POS application functions that help and monitor front register, self checkout, price lookup, price load, promotion loads and daily sales reporting.

With information being more prevalent and the modern consumer becoming increasingly market savvy, the retail industry is evolving at a rapid pace to serve the consumer better. While the retail Industry has been early adopters of IT, the increasing sophistication of consumers provides compelling reasons to leverage IT to brand and capture mind share with each consumer. Organizations are looking to optimize their supply chains, become more creative with their marketing campaigns(digital and mailers) and understand the rapidly evolving tastes of their consumers.

Enterprise retailers are some of the most sophisticated users of digital marketing technologies. In fact, 98% of Top Performing retail organizations consider their digital customer experience a source of competitive advantage. But addressing rising consumer expectations for personalized, timely, and channel-appropriate communications is a huge challenge for retailers. Consumers have exceedingly high expectations for their commerce experiences, which means websites must be dynamic and back-office web support must evolve to meet these challenges head on. At the same time,multi-national organizations need efficiency on content creation,procurement, online commerce, and brand management.

This Deep Dive will explore how Top Performing enterprise retail organizations with an e-commerce web presence are aligning Web Content Management (WCM) and other internal systems to deliver a unique multi-channel digital experience to achieve above-average performance in revenue growth, customer satisfaction, and customer acquisition.



Talking Points:

  • Integration with back-office systems was one of the top value drivers for maximizing the return on investment for Top Performers.
  • 98% of Top Performing retail organizations consider their digital customer experience a source of competitive advantage.
  • Sixty-three percent (63%) of all respondents indicated changing consumer preferences and channel proliferation were the top two challenges. When asked if the organization had a five year plan for addressing these challenges, only 26% of marketers said yes.
  • Seventy-four percent (74%) of Top Performers allow marketers to own and maintain web properties.

E-Governance Advisory Services:

Our e-governance advisory services come with blueprints, roadmaps and architecture that help you define and achieve your e-governance strategies.


Treasury Management:

We offer fund management services such as cash management, borrowing & structured finance, asset & liability management, and foreign exchange management, among others.


Citizen Services Transformation:

Our service offerings under Citizen Services Transformation include utility billing, registration, identifying & processing documents, citizens’ profiling & services, etc.

Domains & Industries

TekisHub provides services specifically designed to meet the unique requirements of each industry

Banking & Finance

Our Solutions include inbound sales, customer care, complaints handling, etc.

Learn More

Insurance

TekisHub enables global insurers with business transformation and operational efficiency needs

Learn More

Manufacturing

Our experts have worked in manufacturing businesses of all sizes and sectors

Learn More



Healthcare

TekisHub has a specialist recruitment offering in the Healthcare and life sciences sector

Learn More

Telecom

Designed to meet and help deal with complex challenges in the communications industry

Learn More

Retailers

We help our clients successfully build and maintain a strong web solution that is well integrated

Learn More